Money-back guarantee and 7-day refund policy

At IPTV Canada, we want to ensure that you are 100% satisfied with your purchase. If you have any technical or commercial questions, please do not hesitate to contact us. However, if you feel that the services you've purchased don't meet your needs and you've tried to resolve the issues with our support staff, we'd like to put things right.

While we'd love to know where things went wrong or how we can improve, follow the steps below to get a full refund within 7 days of your purchase date.

Please also note that we make every effort to process the refund as quickly as possible. However, your payment processor or financial institution may take up to 14 days for the refund to be reflected on your account/credit card.

Once you have requested a refund, you can no longer subscribe to our service at any time.

Request a refund
Follow the steps below to receive your refund request:

1- use the contact form to request a refund.
2- use the same e-mail address you use to purchase our services.
3- include your invoice number.